PATIENT EXPERIENCE

At UMMS, we aim to create a high quality, seamless experience for patients by increasing access to comprehensive health care services, as well as restructuring services to exceed the expectations of the future health care consumer. By enhancing the patient experience, we hope to not only increase access to quality care, but also help patients proactively address health problems and enjoy a healthier lifestyle overall.

One UMMS in Action

A new partnership for supply chain is improving the System’s ability to serve the needs of our patients and our communities.

UMMS partnered with Morrison Healthcare to lead Food and Nutritional Services at all UMMS hospitals starting in 2020. Read about their focus on quality food and exceptional service in support of the One UMMS mission.

Patient Experience Gets a Lyft

UMMS has joined other leading health care institutions around the country in launching a service to provide curb-to-curb transportation for patients across the System. The new UMMS partnership with Lyft will allow authorized employees to quickly schedule reliable transportation for non-emergency patients. Plus, UMMS employees get to share the opportunity, too.

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