We all know that a meal can make a big difference in how someone feels. With that in mind, we know that the quality of our Food and Nutritional Services is critical to our team members’ and patients’ overall experience and is directly connected to the quality of our clinical care.
As part of UMMS’ commitment to creating exceptional care and healing opportunities, leaders across the System embarked on a strategic effort to create greater consistency in our Food and Nutritional Services. After a rigorous review process, UMMS selected Morrison Healthcare as our new partner to lead Food and Nutritional Services at all UMMS hospitals. The phased-in transition will begin May 1 and continue through July.
Morrison Healthcare brings 100 years of health care experience to our System and shares our commitment to increase team member engagement and improve patient satisfaction scores. The company serves more than 800 hospitals and health care systems across the country and will implement a retail strategy to help us meet our goals for patient and team member satisfaction and financial sustainability. You can learn more about Morrison Healthcare’s approach to food service in this video.
For our team members, this partnership presents a new and forward-looking model for managers and non-management team members who work in Food and Nutritional Services. All management team members will now be employed by Morrison; most non-management team members will continue to work for UMMS or will have the opportunity to join Morrison. Throughout the transition, we will work closely with Morrison to prevent interruptions in the care and important services we provide and to support all team members who are affected by this change.
The transition to Morrison will take place in phases over the next six months.